As if they were locusts, subscribers NET Virtua took social networks assault (using 3G?) In the late afternoon to complain about lack of access. Users from all over Brazil, especially Sao Paulo, reported that there are difficulties to connect to the internet. The press office of the company has already expressed acknowledging the problem.
One of the biggest internet service, NET Virtua uses the pay-TV technology and fiber optics to deliver NET connection speeds vary considerably. In some places the company in São Paulo offers connection up to 100 Mega - is not anywhere, however.
Skavurzka!
Rafa Silva, editor of TB was no connection from 17h. He tried to call center company, but only gave information that all attendants were busy at the moment.
In a quick consultation on Facebook, many readers have confirmed that the service had undergone instability but was normalized. Being a telecom service that depends on many factors, it is really complicated reporting immediately suffers an overall drop of broadband, but now we have confirmation of the company itself. NET Now you just need to tell you what led to the incident.
On the Facebook page TB inform readers that Virtua is running in the following locations: Curitiba, Florianópolis, Jacareí, Joao Pessoa, Piracicaba, Porto Alegre, Rio de Janeiro, Salvador, Santo Andre, Sao Jose do Rio Preto and São Paulo, between other cities. Already some unfortunate report that the forecast return of service was only for 22h today.
Below you can read the official stance on the issue of NET.
"The NET reports that in the late afternoon of Wednesday, November 9, there was a technical occurrence that affected Internet services and fixed telephony company in some parts of the city of São Paulo. The technical service teams were immediately activated NET and the signal was restored quickly. "
From what the company says, it really was a central problem in Sao Paulo. There is recommending that customers are still having difficulty connecting or using the NET Fone contact us at 106-21.
One of the biggest internet service, NET Virtua uses the pay-TV technology and fiber optics to deliver NET connection speeds vary considerably. In some places the company in São Paulo offers connection up to 100 Mega - is not anywhere, however.
Skavurzka!
Rafa Silva, editor of TB was no connection from 17h. He tried to call center company, but only gave information that all attendants were busy at the moment.
In a quick consultation on Facebook, many readers have confirmed that the service had undergone instability but was normalized. Being a telecom service that depends on many factors, it is really complicated reporting immediately suffers an overall drop of broadband, but now we have confirmation of the company itself. NET Now you just need to tell you what led to the incident.
On the Facebook page TB inform readers that Virtua is running in the following locations: Curitiba, Florianópolis, Jacareí, Joao Pessoa, Piracicaba, Porto Alegre, Rio de Janeiro, Salvador, Santo Andre, Sao Jose do Rio Preto and São Paulo, between other cities. Already some unfortunate report that the forecast return of service was only for 22h today.
Below you can read the official stance on the issue of NET.
"The NET reports that in the late afternoon of Wednesday, November 9, there was a technical occurrence that affected Internet services and fixed telephony company in some parts of the city of São Paulo. The technical service teams were immediately activated NET and the signal was restored quickly. "
From what the company says, it really was a central problem in Sao Paulo. There is recommending that customers are still having difficulty connecting or using the NET Fone contact us at 106-21.
