Saturday, August 20, 2011

Facebook apologizes for declaring innocent users spammer

Activists who use Facebook to spread their message have faced problems recently. Updates with messages of environmental protection were disappearing from the history of users as well, no more no less. Censorship? Not exactly, since the social network (as far as we know) does not delete messages due to its content.


It is the anti-spam system crashed Facebook and misinterpreted messages as if they were unsolicited advertising.

The activists say they were up to 15 days without posting updates on Facebook. Almost an unauthorized punishment for behavior within the social network.

A spokesman for the company took the unusual situation. He said that Facebook "account does not disable or remove content simply because people are discussing controversial issues." On the contrary, Andrew Noyes says that social networking is meant to be the place where these discussions should happen. Of course, because knowing the opinions of users you can fit more advertising displayed on the pages to your tastes - which tends to generate more clicks.

The users of these activists in blocking publication of the messages was done electronically. In addition to apologizing, Facebook promised to refine your anti-spam system for this kind of thing does not happen again.

More than 10 billions of user actions, such as login attempts, updates, messaging and the like are processed daily by the social network of computers. It is a ridiculous number! In this scenario, it amazes me that some messages have been interpreted the wrong way.

Once the fault has been identified, we hope that this problem does not happen again. Okay, Mr. Zuckerberg?